Free Services & Marketplace Purchase Policy

FitSaathi charges nothing for account registration, coach registration, dojo or gym registration, seller registration, identity verification, or coach and dojo booking. No payment, paid membership, wallet recharge, transaction ID, or payment screenshot is required for these services.

FitSaathi does not add a platform fee, booking fee, registration fee, verification fee, commission, or hidden charge to its free service flows. A user must not be sent to checkout or asked for payment evidence to complete them.

Shop product purchases are separate from FitSaathi's free services. Before an order is placed, the customer must see the product total, delivery total, and any other mandatory order amount. A shop charge must never be presented as a registration, verification, or booking fee.

Receipts or invoices for marketplace product orders may be generated from the clearly shown order total and FitSaathi records. Customers should contact support if shop order details need correction.

A failed or pending shop payment may delay only the related product order. It must not block account or provider registration, identity verification, or coach and dojo booking.

Marketplace product disputes are reviewed against the order total, delivery status, product condition, seller return terms, and applicable law. They do not affect the free status of registration, verification, or coach and dojo booking.