Section 1
Platform Overview
FitSaathi acts as a platform connecting customers with fitness professionals, martial arts coaches, trainers, and dojos. Coaches and dojos are independent service providers, not employees of FitSaathi.
The core rules for using FitSaathi, including free registrations, identity verification, and coach or dojo bookings.
Section 1
FitSaathi acts as a platform connecting customers with fitness professionals, martial arts coaches, trainers, and dojos. Coaches and dojos are independent service providers, not employees of FitSaathi.
Section 2
Users must provide accurate account details, communicate respectfully, attend booked sessions on time, and use the platform only for lawful fitness and wellness purposes.
Section 3
Coaches must represent their skills honestly, maintain professional conduct, avoid fake certifications or reviews, and deliver sessions according to the agreed schedule and package rules.
Section 4
Creating and confirming a coach or dojo booking request on FitSaathi is free. FitSaathi does not add a booking fee, platform commission, checkout charge, or hidden charge to these bookings. Scheduling, cancellations, replacements, and attendance records must still follow the applicable platform rules.
Section 5
Account registration, coach registration, dojo or gym registration, seller registration, identity verification, and coach or dojo booking are free. These services do not require a payment, wallet recharge, transaction reference, or payment screenshot. Marketplace product purchases are separate, and their product and delivery total must be shown before an order is placed.
Section 6
Harassment, fraud, unsafe training, spam, abusive messages, marketplace order manipulation, fake complaints, fake reviews, and attempts to misuse FitSaathi systems are not allowed.
Section 7
FitSaathi may restrict, suspend, or remove accounts that violate platform rules, create safety risks, manipulate reliability systems, or harm the trust of the marketplace.
Section 8
FitSaathi branding, interface design, content, data presentation, and platform materials belong to FitSaathi or its licensors. Users may not copy or misuse them without written permission.
Section 9
Fitness activity carries risk. FitSaathi is not responsible for injuries, losses, service disputes, or outcomes arising from independent coach or dojo sessions except where required by applicable law.
Section 10
Users should report disputes through official support channels. FitSaathi may review attendance logs, booking details, marketplace order records, messages, and provider records before taking action.
Section 11
FitSaathi may update these terms and require users to accept a new policy version before continuing to use protected services.
Contact FitSaathi support for policy questions, refund reviews, data requests, safety reports, or account issues.
Contact support